Welcome to Viñales Luxury Suites. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing and making a booking on our site, you agree to comply with the following terms and conditions. If you do not agree with any of the terms, we ask that you refrain from using our services.
1. Bookings and Payments
1.1. Booking Confirmation
A reservation will be considered confirmed once you receive our confirmation email after the successful processing of payment. We recommend reviewing all booking details carefully and notifying us immediately if there are any discrepancies.
1.2. Payment Methods
We accept various payment methods, including credit/debit cards, PayPal, Google Pay, Apple Pay, Cash App, among others. Payment methods may be subject to additional non-refundable fees depending on the payment service provider.
1.3. Rates
We offer both Refundable and Non-Refundable rates. By selecting a Non-Refundable rate, you agree that no refund will be issued in case of cancellation or modification of the booking. Please refer to our Return and Refund Policy for more details on cancellations and refunds.
2. Cancellation Policy
Cancellations are subject to our Return and Refund Policy. If you selected a Refundable rate, cancellations must be made at least 7 days in advance to be eligible for a refund, subject to applicable deductions. Bookings made under a Non-Refundable rate are not eligible for refunds under any circumstances.
3. Staying at the Property
3.1. Check-in and Check-out
3.2. House Rules
During your stay at Viñales Luxury Suites, we ask that you adhere to the following rules:
3.3. Responsibility for Damages
Guests are responsible for any damage or loss that occurs to the property during their stay. Any associated costs will be charged to the payment method on file.
4. Website Use
4.1. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Viñales Luxury Suites and is protected by copyright laws. Unauthorized reproduction or use of the content is prohibited.
4.2. External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of these websites. We recommend reviewing the terms and policies of each site you visit.
5. Limitation of Liability
Under no circumstances shall Viñales Luxury Suites be liable for any indirect, special, incidental, or consequential damages arising from or related to your stay, use of the website, or services. This includes, but is not limited to, the loss of data, profits, or personal injury.
6. Changes to Terms
We reserve the right to modify or update these terms and conditions at any time without prior notice. We recommend reviewing this page periodically to stay informed of any changes. Continued use of our website or services after any modification constitutes your acceptance of the new terms.
7. Contact Us
If you have any questions regarding these terms and conditions, you may contact us through: